Monday, September 24, 2012

On-line Classes


Before I describe the above image, let me update you on my computer issues.  By last Thursday, I had the new computer.  I took pictures, downloaded the software for the new camera and was ready to write this post.  Guess what?  Our internet went down...for the whole weekend.  Hopefully all is well now with good old Verizon.

I signed up for two on line classes through craftsy.com , one called "Stitch and Slash".  I watched all of the sessions at one sitting.  This took about 3 hours total, but I like to know where I am going with a project before I start it.  The pillow pictured above is my first project based on this class.  It was so much fun to do that I'm going to make a few more.  In fact, I have piles of coordinated fabrics just sitting on my cutting board waiting for me to start.  The size is about 15" by 20".  The fabric is all batik.

The other class I signed up for is a spinning class.  I have a spinning wheel that I have never quite mastered, so I'm hoping that the class will be just what I need to make me a master teach me the basics of spinning.


Sunday, September 16, 2012

Ready to Post...One Small Glitch

On September 1st I ordered a new computer.  This was very exciting for me because my old laptop had lost all the audio, so I could not hear anything, and it has no memory left.  Well the poor thing is 8 years old, so it is time for a new one.  That new computer was supposed to be delivered on the 5th.  On the 5th I received an email that said that my order was being processed and it would arrive on the 10th.  On the 10th I got an email which said I would get it on the 14th.

By the 14th I was a bit frustrated, so I contacted the computer company (which shall remain nameless, actually I'll tell you if you email me privately.).   After finding out the "chat" person could not help me, I was referred to a phone number.  I pushed all the right numbers and was disconnected.  I pushed all the right numbers a second time, told the computer voice I wanted to speak to a person.  She didn't understand me, not once but three times.

I was finally connected to a guy named "Brille" (it must be a real name, I had him spell it for me).  After explaining my problem i.e. no computer, the conversation went something like this:

Brille:  You ordered the computer from our business department and you are not a business.
Me:  I ordered it on the phone from a person named John who told me it would be here on the 5th.
Brille:  But you are not a business.
Me:  John knew that.  Maybe he sent the order to the wrong department.
Brille:  But you are not a business.
Me:  Yes, we have established that.  I just want to know when I will get my new computer.
Brille:  We can't send it to you because you are not a business.
Me:  So how do we straighten this out?  Do I need to send in a non-business license so you can send me a personal computer.
Brille:  Someone will be contacting you.
Me:  When?
Brille:  I don't know.
Me:  What division are you in?
Brille:  Customer service.
Me:  Can't you do this?
Brille:  No.
Me:  I want to cancel the order.
Brille:  You want to cancel the order?
Me:  That is correct.
Brille:  Then you won't get the computer.
Me:  That is correct. There are other computer companies out there who will be glad to take my credit card number and send me a computer.
Brille:  Alright I'll cancel it.
Me:  Have I been charged?
Brille:  Oh no, we never charge until its shipped.
Me:  Good, give me the cancellation number.
Brille:  The what?
Me:  The cancellation number, you know the number that says that this is a canceled order.
Brille:  I don't have that.
Me:  Of course you do, its right there on your computer screen.
Brille:  Oh, O.K.  and he gives me a 7 digit number that at this point I'm sure he made up.

I said good bye, got on the computer and ordered a computer from another company.  They say it will be sent on the 17th, we'll see.

In the meantime, I got a new camera for my birthday.  Its great.  I love it.  But I can't down load any pictures to post because it only works with Windows 7.  Which I won't have until I get my new computer.